Terms & Conditions — solt77 Bangladesh

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and solt77 ("solt77", "the Platform", "we", "us", "our"), governing your access to and use of the solt77 website, mobile-browser interface, and all related services including casino games, sports betting, live dealer tables, crash games, fishing games, and account management tools.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these Terms by reference and form part of the complete agreement between you and solt77.

solt77 reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following any amendment constitutes acceptance of the revised Terms. We will communicate material changes by displaying a notice on the platform. It is your responsibility to review these Terms periodically.

These Terms are written in English and the English-language version shall prevail in the event of any inconsistency or dispute regarding interpretation.

To be eligible to open and maintain an account on solt77, you must satisfy ALL of the following conditions at all times:

• You are at least 18 years of age.
• You are accessing solt77 from a jurisdiction in which online gaming activity of this nature is not explicitly prohibited by applicable local law.
• You are not acting on behalf of another person or as a proxy for any third party.
• You are not an employee, director, officer, agent, or relative of any employee of solt77 or of any game provider supplying content to solt77.
• You are not subject to any self-exclusion agreement you have entered into voluntarily with solt77.
• You do not have an existing solt77 account that has been closed, suspended, or restricted for any reason.
• You are accessing the platform using funds that are lawfully yours and that you have full authority to use for gaming purposes.

solt77 reserves the right to request documentary proof of age and identity at any time and to suspend an account pending verification. Failure to provide satisfactory documentation within a reasonable timeframe may result in permanent account closure.

Each eligible individual may hold only one registered account on solt77. The maintenance of multiple accounts by the same individual — whether using different names, email addresses, device identifiers, or payment methods — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of any balance held therein.

When registering, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, and a valid contact email address. You must keep this information up to date. solt77 is not liable for any loss resulting from your failure to maintain current and accurate account information.

Account verification ("Know Your Customer" or KYC) is required before any withdrawal can be processed and may also be required before large bonuses are released. Acceptable verification documents for Bangladesh players include:

• National Identity Card (NID) — the primary accepted identity document for Bangladesh residents.
• Passport — valid Bangladesh passport showing name, date of birth, and photograph.
• Driving Licence — issued by the Bangladesh Road Transport Authority (BRTA).
• Proof of address — a recent utility bill, bank statement, or bKash/Nagad account statement showing your name and residential address dated within 90 days.

You are responsible for maintaining the security of your account credentials. solt77 strongly recommends using a unique, strong password that is not used on any other platform. You must notify solt77 immediately via live chat or email at [email protected] if you suspect any unauthorised access to your account. solt77 is not liable for losses resulting from unauthorised access where you have failed to take reasonable precautions to protect your login credentials.

All financial transactions on solt77 are denominated in Bangladeshi Taka (BDT, symbol ৳). solt77 does not accept cryptocurrency deposits or withdrawals at this time. All deposits and withdrawals must be made through payment methods that are registered in your own name — third-party deposits and withdrawals are strictly prohibited.

Deposits: The minimum deposit amount on solt77 is ৳200. Deposits made via bKash and Nagad are processed instantly. Deposits via Rocket, Upay, and supported bank transfer channels (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) may take up to 30 minutes to reflect in your account balance depending on the processing time of the relevant financial institution. Visa and Mastercard card deposits are subject to standard card-network processing times.

Withdrawals: The minimum withdrawal amount is ৳500. Verified accounts are eligible for withdrawal processing within 5 to 15 minutes for bKash and Nagad. Bank transfer withdrawals may take 1 to 3 business days depending on the receiving bank. solt77 does not charge internal withdrawal fees; however, your mobile financial service provider or bank may apply their own transaction charges.

Withdrawal conditions: Before any withdrawal is approved, the following conditions must be met:

• Your account must be fully verified (KYC documentation approved).
• You must have wagered a minimum of the full deposit amount at least once using real money (excluding bonus funds).
• Any active bonus wagering requirements must be completed or the bonus must be forfeited prior to withdrawal.
• The withdrawal must be made to a payment method registered in your own name that has previously been used for a deposit on the account.

solt77 reserves the right to conduct additional security checks on any withdrawal request. In cases where fraudulent activity, money laundering risk, or bonus abuse is suspected, solt77 may place a temporary hold on a withdrawal while the investigation is conducted. Players will be notified of any such hold and the expected resolution timeline.

solt77 offers a range of bonuses, free spins, cashback offers, reload promotions, and seasonal offers aligned with Bangladesh's cultural calendar (Eid, Pohela Boishakh, BPL season, Victory Day, and others). All promotions are subject to the specific terms published alongside each individual offer at the time it is made available, in addition to these general bonus terms.

Wagering Requirements: Unless stated otherwise in an offer's specific terms, bonus funds carry a wagering requirement that must be completed before any portion of the bonus or bonus-derived winnings can be withdrawn. The applicable wagering multiplier for each promotion is clearly stated on the offer page before you opt in. Failure to meet wagering requirements within the stated validity period will result in the automatic cancellation of the bonus and any winnings generated exclusively from bonus funds.

General bonus rules applicable to all solt77 promotions:

• Only one welcome bonus may be claimed per player, per household, per device, and per IP address.
• Bonuses are non-transferable and have no cash value until wagering requirements are fully satisfied.
• solt77 reserves the right to alter, suspend, or withdraw any promotion at any time without prior notice, provided that players who have already opted in and commenced wagering will be afforded a reasonable period to complete existing requirements.
• Bonuses may not be used in combination with other active bonuses unless explicitly stated in the offer terms.
• Participation in any promotion using fraudulent activity, collusion, or bet-hedging strategies designed to extract bonus value with minimal risk exposure is prohibited and will result in bonus cancellation, forfeiture of winnings, and potential account suspension.
• Certain game categories — typically live dealer tables, certain crash games, or specific sports betting markets — may contribute at a reduced rate (or zero) toward bonus wagering requirements. Contribution rates are stated in each promotion's specific terms.

solt77 is committed to promoting responsible gaming and provides a suite of player-protection tools that are accessible from within every registered account. Gaming should be an enjoyable leisure activity. solt77 actively encourages players to set personal limits and to seek help if gambling begins to negatively affect their finances, relationships, or wellbeing.

The following responsible gaming tools are available to all solt77 account holders at no charge and without requiring a support request:

• Deposit Limits: Set daily, weekly, or monthly deposit caps that take effect immediately. Increases to deposit limits are subject to a 24-hour cooling-off period before they apply.
• Session Time Reminders: Configure alerts that notify you when you have been playing continuously for a defined period of time.
• Loss Limits: Restrict the maximum amount you can lose within a defined timeframe.
• Cooling-Off Period: Temporarily suspend your account for a period of your choosing (24 hours, 7 days, 30 days, or a custom period up to 6 months) without permanently closing it.
• Self-Exclusion: Permanently close your solt77 account and request that you be prevented from re-registering. Self-exclusion requests are processed within 24 hours and are irreversible for the minimum exclusion period selected.

By using solt77, you agree not to use the platform as a means of financial recovery, not to gamble with funds that you cannot afford to lose, and to make use of the responsible gaming tools available to you if your gambling behaviour becomes a concern. For detailed guidance, visit our Responsible Gaming page. For urgent support, contact the solt77 support team at [email protected] (plain text — not a clickable link).

The following actions and behaviours are strictly prohibited on solt77. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of account balance, and reporting to relevant financial authorities where applicable:

• Registering more than one account or assisting another person in circumventing a self-exclusion or ban.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using stolen, unauthorised, or disputed payment credentials for deposits.
• Exploiting software bugs, errors, or glitches to obtain an unfair advantage. Any winnings derived from a known or suspected platform error are void and will not be paid.
• Engaging in collusion, match-fixing, or coordinated betting strategies designed to defraud solt77 or other players.
• Using automated bots, scripts, or artificial intelligence tools to interact with the platform in place of genuine human play.
• Engaging in any form of money laundering, structuring, or any other activity that solt77 is required to report under applicable anti-money-laundering regulations.
• Attempting to reverse-engineer, copy, decompile, or otherwise reproduce any software, game engine, or proprietary content accessible through solt77.
• Harassing, abusing, or threatening solt77 staff or other players through any communication channel.

solt77 reserves the right to report any suspected illegal activity — including but not limited to fraud, money laundering, and underage gambling — to the appropriate authorities in Bangladesh and internationally without prior notification to the account holder.

All content available on the solt77 platform — including but not limited to the solt77 brand name, logo, website design, software interface, game content, graphics, text, databases, and promotional materials — is the exclusive intellectual property of solt77 or is licensed to solt77 by third-party game studios and content providers.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the solt77 platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to download, copy, reproduce, distribute, modify, publish, or commercially exploit any platform content without the prior written consent of solt77.

Game content provided by studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, Habanero, and Play'n GO remains the intellectual property of the respective studio and is governed by the studio's own licensing agreements with solt77. solt77 is an authorised distributor of this content; players have no claim over game assets beyond their in-session use.

solt77 provides the platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure continuous, error-free service, we do not warrant that the platform will be uninterrupted, secure, or free from technical faults at all times. Scheduled maintenance windows will be communicated in advance wherever practicable.

To the fullest extent permitted by applicable law, solt77 shall not be liable for:

• Any loss of profit, revenue, data, goodwill, or opportunity arising from your use or inability to use the platform.
• Losses arising from internet connectivity failures, power outages, or device malfunctions on the player's side during a gaming session.
• Losses resulting from a player's failure to maintain the security of their account credentials.
• Any indirect, incidental, consequential, special, or punitive damages, whether in contract, tort, or otherwise, even if solt77 has been advised of the possibility of such damages.
• Errors in odds, game pay tables, or bonus terms that result from third-party data feed failures, provided that solt77 takes prompt corrective action upon becoming aware of the error.

Nothing in these Terms excludes or limits solt77's liability for fraud, wilful misconduct, or any liability that cannot lawfully be limited or excluded.

Closure by the Player: You may request the closure of your solt77 account at any time by contacting the support team via live chat or by emailing [email protected]. Before closure is processed, any pending withdrawal requests will be completed and your remaining balance will be returned to your verified payment method. Accounts requested for closure under a self-exclusion programme will be processed with heightened priority.

Suspension or Closure by solt77: solt77 reserves the right to suspend or permanently close any account — with or without prior notice depending on the circumstances — in the event of:

• Breach of any provision of these Terms & Conditions.
• Suspected fraud, identity misrepresentation, or money laundering activity.
• Failure to complete KYC verification within a reasonable timeframe following a request.
• Discovery that the account holder does not meet the eligibility criteria (e.g., under 18, restricted jurisdiction).
• Chargebacks initiated against deposits made to solt77.
• Long-term account inactivity (defined as no login for 12 consecutive months). Inactive accounts will be notified by email prior to any action being taken.

In cases where solt77 closes an account due to a confirmed breach by the player, solt77 reserves the right to withhold the account balance to the extent necessary to cover any losses, costs, or damages incurred as a result of the breach.

solt77 may revise these Terms & Conditions at any time. When material changes are made, we will publish an updated version of these Terms on the platform with a revised effective date, and we will display a notice to logged-in users at the time of their next session following the change.

Minor amendments — such as corrections of typographical errors, clarifications that do not materially alter the substance of any provision, or updates to reflect changes in applicable law — may be made without prominent notice, though the updated Terms will always be accessible at solt77.net/terms-conditions.

Your continued use of the solt77 platform after any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the platform and may request account closure in accordance with Section 10 of these Terms.

solt77 is committed to resolving player disputes fairly, promptly, and transparently. If you have a complaint regarding your account, a payment, a game result, a bonus ruling, or any other aspect of the solt77 service, the following process applies:

• Step 1 — Contact Support: Raise your concern first with the solt77 support team via live chat (available 24/7 inside the platform) or by emailing [email protected]. Provide your registered username, a clear description of the issue, and any supporting evidence. We aim to resolve standard queries within 24 hours.
• Step 2 — Formal Complaint: If your initial query is not resolved to your satisfaction within 5 business days, you may escalate it to a formal complaint by emailing [email protected] with the subject line "Formal Complaint". solt77's compliance team will acknowledge formal complaints within 48 hours and provide a full written response within 10 business days.
• Step 3 — Escalation: If a formal complaint remains unresolved after the above process, solt77 will advise you of available escalation options at that time.

These Terms & Conditions and any disputes arising from them shall be governed by and construed in accordance with applicable law. solt77 does not make representations about the legality of online gaming in specific jurisdictions and it is the player's responsibility to ensure that their use of the platform complies with applicable local law.

For the avoidance of doubt: the email address [email protected] is displayed as plain text only and is not a clickable mailto link. To contact solt77 by email, please copy this address manually into your email client.